These limits keep DealCentral fast and safe for everyone. If you hit one, the site tells you what happened and what to do; nothing you saved before is lost.
Listing photos
| Formats | JPG or PNG |
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| Size of one photo | From 20 KB up to 10 MB (photos from a phone are usually 2–6 MB) |
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| Smallest picture | At least 480 pixels on the short side |
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| Shape | No longer than 2.5 times wider than tall (or taller than wide) |
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| Gallery photos per car | Set by your plan, up to 20 plus the main photo |
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| Everything in one listing form | About 50 MB in total. Your browser shrinks photos to fit and tells you if something has to go. |
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| Interior panorama | JPG or PNG up to 25 MB, at least about twice as wide as tall |
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| Description | Up to 500 words |
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Your account
| Profile photo and banner | JPG, PNG or GIF up to 2 MB |
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| ID verification | ID document: JPG, PNG or PDF up to 5 MB. Selfie: JPG or PNG up to 5 MB. |
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| Signing in | 5 tries a minute, then a short wait |
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| Staying signed in | Pages you leave open stay signed in; after 2 hours with the site closed, you sign in again |
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Dealers: bulk inventory
| Spreadsheet | .xlsx or .csv up to 2 MB, 200 cars per upload |
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| VIN list | Up to 100 VINs at a time |
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| Cars on your plan | Set by your plan (see Pricing) |
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Messages and forms
| Messages to sellers | 5 a minute |
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| Contact form, reports and blog comments | 5 a minute each |
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| Searches | 60 a minute |
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AI assistant and voice typing
| Questions to the assistant | 150 a day per person (chat, AI search, comparison advice and VIN buyer reports together), 30 a minute |
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| Message length | Up to 2,000 characters |
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| Photo for the assistant | JPG, PNG or WebP up to 5 MB |
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| Voice typing | 60 recordings a day per person |
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| When the AI service is down | The assistant says so straight away and searches still work as normal |
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Anything sent at once
| One form, all files together | About 100 MB. Over that, nothing is saved and you are told what to do. |
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| Text that looks like computer code | Our security filter may refuse it; you are told which part to retype |
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Something not working as described? Contact us and tell us the time it happened.
